w7777 Privacy Policy — How We Handle Your Data

Introduction

w7777 ("we", "us", "our") operates the online gaming platform accessible at w7777.lat and takes the privacy of its users seriously. This Privacy Policy describes our practices regarding the collection, use, storage, sharing and protection of personal data submitted by or collected from players who register or interact with the w7777 platform. This policy applies to all Bangladesh-based players and to any individual who accesses the w7777 website, regardless of whether they have registered an account.

By registering an account with w7777, depositing funds, placing bets, or otherwise using the platform, you acknowledge that you have read this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with any aspect of this Privacy Policy, you should not use the w7777 platform. This Privacy Policy should be read alongside our Terms and Conditions, which govern your use of the platform more broadly.

w7777 uses the personal data we collect for the following purposes. We process your data only where we have a legitimate reason to do so, as set out in the legal basis section below.

• Account creation and management: to register your account, verify your identity through KYC, maintain your account details, and enable you to log in and use all platform features.
• Transaction processing: to process your deposits via bKash, Nagad, Rocket, or bank transfer, and to process withdrawal requests to the same or verified alternative payment method.
• Regulatory compliance: to meet our obligations under applicable anti-money laundering (AML), responsible gaming, and age verification regulations. This includes retaining records of transactions and player activity for the legally required retention period.
• Customer support: to respond to your support enquiries, resolve disputes, investigate complaints, and communicate important account-related information to your registered mobile number or email address.
• Platform improvement: to analyse usage patterns, identify technical issues, and improve the features, performance, and content of the w7777 platform based on how Bangladesh players interact with it.
• Fraud prevention and security: to detect and prevent fraudulent activity, multi-accounting, bonus abuse, money laundering, and any other activity that threatens the security or integrity of the w7777 platform or its players.

w7777 may use your contact details to send you promotional communications about bonuses, new games, or special offers available to Bangladesh players, but only where you have opted in to receive such communications. You may opt out of marketing communications at any time by contacting our support team at [email protected].

w7777 does not sell your personal data. We may share your data with carefully selected third parties only in the circumstances described below:

• Payment processors: your payment account details (bKash, Nagad, Rocket number, or bank account details) are shared with our payment processing partners solely for the purpose of completing the deposit or withdrawal transaction you have initiated. Payment processors are contractually bound to use your data only for this purpose.
• Game providers: technical data and game session data may be shared with licensed game providers (including Pragmatic Play, Evolution Gaming, Spribe, NetEnt, Microgaming, and Ezugi) for the purpose of delivering game content, calculating outcomes, and resolving any disputes relating to game results.
• Regulatory and law enforcement authorities: w7777 may disclose your personal data to competent regulatory authorities, law enforcement agencies, or courts where required to do so by applicable law, or where disclosure is necessary to protect the rights, property, or safety of w7777, its players, or third parties.
• IT and security service providers: technical service providers that support the operation, hosting, and security of the w7777 platform may access personal data in the course of providing their contracted services. All such providers are subject to strict data processing agreements and may not use your data for any purpose beyond the contracted service.

w7777 retains personal data for as long as is necessary to fulfil the purpose for which it was collected, including to satisfy any applicable legal, regulatory, accounting, or reporting requirements. The specific retention periods that apply to different categories of personal data are as follows: account data and identity documents are retained for the duration of the active account relationship and for a minimum of five years following account closure; transaction records are retained for a minimum of five years from the date of the transaction; game activity logs are retained for a minimum of two years.

Where personal data is no longer required for any legitimate purpose, w7777 will securely delete or anonymise that data. Anonymised data (data from which all identifying information has been removed) may be retained indefinitely for statistical and platform improvement purposes, as it no longer constitutes personal data and cannot be linked back to any individual player.

As a player registered with w7777, you have the following rights in relation to your personal data. To exercise any of these rights, please contact our support team at [email protected] with your registered account details and a clear description of your request.

w7777 reserves the right to update or amend this Privacy Policy at any time. When we make material changes to this policy, we will update the "Last updated" date at the top of this page and, where appropriate, notify registered players via their registered mobile number or email address. Your continued use of the w7777 platform following the publication of an updated Privacy Policy constitutes your acceptance of the changes.

We encourage you to review this Privacy Policy periodically so that you are kept informed of how w7777 collects, uses, and protects your personal data. The most current version of this Privacy Policy will always be available at w7777.lat/privacy-policy. If you have any concerns about changes to this policy, please contact our support team before continuing to use the platform.